World of Xeen

     Frequently Asked Questions from the official site

These are some of the most common technical and game questions
asked about Clouds of Xeen, Darkside of Xeen, and World of Xeen.

Q: Whenever I enter a shop and go up to the desk, the game locks.

     A: The game is not set up properly to work with your sound
     card.  Check the sound setup for the game and make sure the
     port I/O address, the IRQ channel, and the DMA channel values
     are set properly to run with your sound card.  You can do
     this by typing "Set" from the DOS prompt and look at the
     BLASTER= line.  For example, the Soundblaster 16 usually
     looks like this:
     BLASTER=A220 I5 D1 H5 P330 T6

     This line can vary depending on the type of sound card you
     have, but the important information should always be there.
     The four parameters you need to take note of are the A#, I#,
     D#, and the T#.  The A# is the port I/O address, the I# is
     the IRQ channel, the D# is the DMA channel, and the T# tells
     you the compatibility of the sound card.  The installation
     program will ask you for these values when you configure the
     sound.  The T#, however, tells you which Soundblaster device
     to use.  If the T# is a 1 or 3, use the Soundblaster setting.
     If the number is anything else, use the Soundblaster Pro
     setting.  There is a setting for the SB16, but the SBPro
     drivers tend to work the best with Xeen.

Q: Xeen is running very slow or whenever I start the game, the
screen just goes black.

     A: This usually happens when you have a Soundblaster 16 or
     compatible card installed in your system.  Xeen misdetects
     this as a Roland card which is the cause for the problem.
     Simply run the installation program, INSTALL.EXE, from the
     hard drive and configure the game to the Soundblaster Pro
     settings as they tend to work the best.

Q: The walls or buttons appear in the wrong place, OR, the game
exits me out and I get the message "Maze X ..." in red writing,
OR, it will not create the World of Xeen when I combine the disk
based versions.

     A: This is caused by a damaged savegame file.  The damage is
     commonly caused by SMARTDRV.EXE which is loaded via your
     autoexec.bat file.  Remark the line that contains
     SMARTDRV.EXE out and it will no longer cause corruption.
     Unfortunately, the current game is lost and you need to start
     over again.  Other causes of damaged save game files are lost
     clusters, bad chains, bad sectors, or any general file damage
     on your hard disk.  If you get a damaged savegame file, you
     should also run a SCANDISK (MSDOS 6.X) or Norton Disk Doctor
     (Norton Utilities by Symantec) to detect and correct disk
     problems.

Q: The mouse isn't working or is having intermittent problems.

     A: Check to see if you are loading a mouse driver in DOS.
     The mouse may work in Windows because Windows uses its own
     driver, but you need to load a mouse driver in DOS.  If you
     have a Logitech mouse, make sure you are running driver v6.4
     or better.  The game will not recognize any previous driver
     version.

Q: Whenever I enter or exit the Gemstone or Dwarf Mines, I get a
message, "Error, Run to Mark Events Newmax..."

     A: This is a message that can be ignored.  It is an internal
     New World Message that we forgot to turn off when the game
     released.  It has no effect on the game.

Q: Sometimes I get stuck in the mines after I get the "Error, Run
to mark.." message.

     A: This happens sometimes for reasons unknown.  Simply, do
     NOT save in the mines, and use either the Town Portal spell,
     or the Lloyd's Beacon spell to get out of the mines.

World of Xeen CD-ROM ONLY

Q: I get an "Out of High Memory" message whenever I take the boat
ride to Rivercity, enter Castle Blackfang, or enter the Warzone.

     A: You need the update for the World of Xeen CD.  Download
     the file, WOXUP2.ZIP and unzip the file to your C:\WORLD
     directory.

Q: Whenever I enter the places mentioned in the previous question,
I don't get the error, but the speech for each character doesn't
seem to correspond to the correct character.

     A: This is related to the "Out of High Memory" message.
     Download the update WOXUP2.ZIP and unzip it to your C:\WORLD
     directory.


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